How can we fix the Desktop OneNote apps that keeps saying 'There was a problem signing you in'

We have WIndows 8 pro and have been using OneNote Desktop version with no problem some years now.

Recently we are getting an error and not being permitted to get in (see pic below).



One Note is normally part of Office. I have Desktop One Note 2013 as part of Office 2013 running on my Windows 8.1 laptop and it works fine.

In Programs and Features, try a Full Repair of Office and then also One Note if it is listed separately.



One Note is normally part of Office. I have Desktop One Note 2013 as part of Office 2013 running on my Windows 8.1 laptop and it works fine.

In Programs and Features, try a Full Repair of Office and then also One Note if it is listed separately.



It didn't come with Office (we have Office 2010), it came with Windows 8 or downloaded from Microsoft Apps Store.



If it was download from the Apps Store, it may not be the Desktop version. Have you tried the same operation in Metro?

Also, Office 2010 Professional came with One Note 2010. Do you have two versions? You might wish to check this.



Just tried to get into the store and got this error (see pic below):



Can you sign into the Store? Try shutting down the computer (all the way off) . Now start up and try getting into the Store.

There may be a problem with your operating system.

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