server 2012 restore to a new hard drive error: the system image restore failed

I have a Windows Server 2012 R2 Standard 2 CPU server and the C: has failed. I have a very recent backup on an external hard drive. I don't have the original OS install disc. I downloaded the eval .iso from Microsoft for Server 2012 R2, boot to it, Repair my computer, Troubleshoot, System Image Recovery, it finds the backup, and then I change the options to only restore system drives. Then, when I proceed, it quickly fails and tells me:

restore failed the processor architecture or os version of windows is not the same


What can I do to get this restore working?



That error is rarely (in truth, as far as I know NEVER) a false positive. Either the backup is a different version than the iso (2012 and 2012 R2 are not the same!) or a different edition (essentials vs standard vs datacenter.) Windows Server Backup will read backups enough to know it isn't a match and will stop.



That error is rarely (in truth, as far as I know NEVER) a false positive. Either the backup is a different version than the iso (2012 and 2012 R2 are not the same!) or a different edition (essentials vs standard vs datacenter.) Windows Server Backup will read backups enough to know it isn't a match and will stop.



Is there a way I can find out what exact version the OS is without it being able to boot? I have Windows Backups on a dedicated external HD and I have full C: and D: file-level backups to a cloud storage system. Are there any files in C: I could look in to see the version?



This could be a good workaround for you:
1. Download a free trial of Acronis Backup Windows Server

http://www.acronis.com/en-us/business/backup/windows-server/

2. Install on a different PC and create its own bootable recovery disk in order to perform a restore with.....

3. Boot your Server from this CD and follow this KB (should work also in your case):
https://kb.acronis.com/content/3648

4. Remember to always choose the "Universal Restore" option in order to be 100% sure that your image will be compatible in a different bare metal hardware.....

5. You should be fine.......



Unfortunately, when I tried the Acronis route and then select the Windows Backup HD it says "The selected location does not contain backed up data." -- although, I can navigate through a few directories, all directories report the same error. It even has the most recent backup as a folder name but Acronis displays that error.



I believe I have it working now. The MS sticker on the case is for Win Server 2012 R2....but when I booted with just a Win 2012 disc (not R2) the restore appears to be progressing. Let's hope this works! Thanks for all your help

Share this

Related Posts