Windows FAX and Scan "Forward as an email" is greyed out

Hello Experts,
I want to be able to forward faxes in my Windows FAX and Scan folders as an email, however that button is greyed out. I have not been able to find a solution to this online anywhere. The FAX server is running on a Windows Server 2008R2 and being accessed via Windows fax and scan by a domain admin from another server 2008r2 server. Any help in getting this feature enabled would be helpful.

If you rightclick a FAX and send to mail recipient does that work?

If you rightclick a FAX and send to mail recipient does that work?

Do you have software on the servers that can email, like Outlook? If there isn't a email client like outlook then it can't work.

In order for the SendTo -> Email function to work, you must have an email account setup for that user using either a local client app (Outlook, Eudora, Thunderbird, etc) or a web based client setup which has the option to be set as the default email (Yahoo, for example). Do you?

Thank you for all the responses. Yes, I have Outlook 2007 setup to an Exchange 2003 server running on the same computer that I am attempting to do the forward fax as email task. Right-Clicking on the fax view within the Windows Fax and Scan brings up a context menu and the forward as email selection is greyed out.

To e-mail a scanned document or picture'
Click the Start button , click All Programs, and then click Windows Fax and Scan.
To use Scan view, at the bottom of the left pane, click Scan.
Click the document or picture in the list of scanned files, and then click Forward as E-mail on the toolbar.
n the e-mail message that appears, type the e-mail address for each of your primary recipients in the To box. In the Cc box, type the e-mail address for each of the secondary recipients to whom you want to send a copy of the mail. If you're sending to multiple addresses, you typically need to separate them with semicolons. To see how to add multiple addresses, refer to the Help for the program.

In the Subject box, type the subject of the e-mail message, and then type your message in the body of the e-mail message.

When you're satisfied with your message, click Send.

Source Microsoft

Share this

Related Posts

There was an error in this gadget