BSOD Windows 8.1

Hello,

I recently completed a system rebuild, and I'm getting intermittent BSODs in Windows 8.1. I've been saving the dump files, and am seeing at least three different errors. Here are the corresponding dumps:
==================================================
Dump File : 040215-8109-01.dmp
Crash Time : 2015-04-02 5:34:59 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 000000b5`00190645
Parameter 2 : ffffd000`a75b6e58
Parameter 3 : ffffd000`a75b6660
Parameter 4 : fffff800`e5ab913e
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+31eec
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1509a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:WINDOWSMinidump40215-8109-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 300,775
Dump File Time : 2015-04-02 5:38:04 AM
==================================================

==================================================
Dump File : 032415-10640-01.dmp
Crash Time : 2015-03-24 10:54:27 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff802`a36e402c
Parameter 3 : ffffd000`25e46d80
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+1509a0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+1509a0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:WINDOWSMinidump32415-10640-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 293,659
Dump File Time : 2015-03-24 10:55:19 AM
==================================================

==================================================
Dump File : 032515-12250-01.dmp
Crash Time : 2015-03-25 1:14:37 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff801`4fc4913e
Parameter 3 : ffffd001`8e15a7b8
Parameter 4 : ffffd001`8e159fc0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+3713e
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3713e
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:WINDOWSMinidump32515-12250-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 294,171
Dump File Time : 2015-03-25 1:16:04 PM
==================================================

Specs:
Case: Corsair Obsidian 750D
Motherboard: ASUS M5A99FX Pro R2.0 (SLI-enabled)
PSU: Corsair HX1000i (Meets / exceeds mobo OEM power requirements for SLI)
SSD: ADATA SX900
CPU: AMD FX 8350
RAM: 32 GB Corsair Vengeance DDR3
GPU: ASUS Strix OC Nvidia GTX 980 (2-WAY SLI)



The first error is for an NTFS disk corruption.

https://msdn.microsoft.com/en-us/library/windows/hardware/ff557433(v=vs.85).aspx

It also mentions a pool memory problem which is the subject of the second message.

https://msdn.microsoft.com/en-us/library/windows/hardware/ff558949(v=vs.85).aspx

The third message implicates memory and possibly drivers.

https://msdn.microsoft.com/en-us/library/windows/hardware/ff559239(v=vs.85).aspx

I would read through the third message, run memtest86, and update all the drivers on your system. Then run chkdsk to see if you have any data errors and also your vendor's hard drive diagnostics to check for hard drive health.



The first error is for an NTFS disk corruption.

https://msdn.microsoft.com/en-us/library/windows/hardware/ff557433(v=vs.85).aspx

It also mentions a pool memory problem which is the subject of the second message.

https://msdn.microsoft.com/en-us/library/windows/hardware/ff558949(v=vs.85).aspx

The third message implicates memory and possibly drivers.

https://msdn.microsoft.com/en-us/library/windows/hardware/ff559239(v=vs.85).aspx

I would read through the third message, run memtest86, and update all the drivers on your system. Then run chkdsk to see if you have any data errors and also your vendor's hard drive diagnostics to check for hard drive health.



Thank you, John, for your reply.

What's puzzling in all of this is:
1. The system has passed Memtest86, Windows Memory Test etc. with flying colours.
2. Neither CHKDSK nor the ADATA SSD test turned up much of anything.

I'll run some more tests and post some results later.

Regards,
Brad



format the disk and start over, in bios change ide to achi if you haven't done so already



what was the reason for the system rebuild?
if it was bad hardware - a rebuild won't help

since you've ran Ram and disk test - it could be the motherboard or video card -or PS
sinc e you have a geforce card, that uses a lot of power - so what PS do you have?
power needed http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-980/specifications

anayhow - i would start by :
-disconnecting all device not needed
-swapping out parts like disk PS ram



I would check all the drivers first, particularly BIOS, Chipset and Video to see if new drivers are available.

If that does not solve the issue, then I would also look at backing up and reinstall Windows 8.1. Are you sure the motherboard is Windows 8 certified?

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